Lean Six Sigma Refresher
Process Improvement Project Charter
A Process Improvement Project Charter is the foundational document that formally authorizes and defines a Lean Six Sigma or other improvement initiative. It sets the stage for the project by clarifying scope, objectives, and responsibilities, ensuring alignment among stakeholders.
📄 Purpose
Defines the problem/opportunity the project will address.
Establishes clear goals tied to measurable outcomes (cost savings, quality improvements, cycle time reduction).
Aligns stakeholders by documenting expectations and boundaries.
Provides authority for the project leader (often a Green Belt or Black Belt) to use organizational resources.
Serves as a reference point throughout the project lifecycle to prevent scope creep.
🧩 Typical Components
Project Title & Sponsor – Identifies the initiative and leadership support.
Problem Statement – Concise description of the issue or inefficiency.
Business Case – Why the project matters; expected benefits and strategic alignment.
Goal Statement – SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound).
Scope – Boundaries of what’s included/excluded.
Timeline/Milestones – High-level schedule, often aligned with DMAIC phases.
Team Members & Roles – Defines responsibilities (Champion, Belt, Process Owner, SMEs).
Metrics/Success Criteria – How improvement will be measured (KPIs, baseline vs. target).
Constraints & Risks – Known limitations or potential challenges.
✅ Value in Practice
Clarity: Everyone knows what the project is solving and why.
Focus: Keeps the team aligned on scope and objectives.
Accountability: Assigns ownership and authority.
Communication: Provides a simple, structured way to brief stakeholders.
Control: Acts as a contract—changes require formal review.
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