Lean Six Sigma Refresher
Sponsor Interview
A Sponsor Interview in Lean Six Sigma (LSS) is a structured conversation with the project sponsor (often a senior leader or process owner) to clarify expectations, priorities, and success criteria before the project begins. It’s a critical step in the Define phase of DMAIC, ensuring alignment between leadership and the project team.
📄 Purpose
Clarify Objectives: Understand what the sponsor wants to achieve and why.
Set Priorities: Identify which outcomes matter most (cost savings, quality, customer satisfaction).
Align Expectations: Ensure the sponsor’s vision matches the project scope and charter.
Secure Commitment: Confirm resources, support, and authority for the project team.
Identify Risks: Capture concerns or constraints early.
🧩 Typical Interview Topics
Business Case – Why is this project important?
Desired Outcomes – What success looks like (metrics, improvements, savings).
Scope Boundaries – What’s in and out of scope.
Stakeholder Landscape – Who else is impacted or influential.
Risks & Barriers – Anticipated challenges.
Support & Resources – What the sponsor will provide (budget, staff, authority).
Communication Preferences – How and when updates should be shared.
✅ Value in LSS Projects
Builds trust and alignment between sponsor and team.
Prevents misunderstandings by documenting sponsor expectations.
Strengthens the Project Charter with leadership input.
Provides a foundation for stakeholder engagement and communication plans.
Takeaway: The Sponsor Interview is the voice of leadership in Lean Six Sigma—it ensures the project is strategically aligned, properly supported, and set up for success.